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Effective Communication Training Course - 3 Days - Call us on +44 (0) 1443 223544 or Contact Us

These courses are designed for delivery to organisations (worldwide).

Introduction

This is a three-day professional seminar designed to provide familiarity with a broad range of communication techniques and to enhance interpersonal skills. 

It has been broadly accepted that successful performance at all levels of management depends on effective communication and interpersonal skills. This seminar will therefore prove useful to new employees and to experienced managers and supervisors as well. 

Download Lessons/PowerPoints/Notes/Plans/Assessments - Click Here or check out our range of eBooks, CD's and DVD's - Click Here

Objectives

1) Identify common barriers to effective communication and know how to overcome them.
2) Demonstrate an awareness of cultural differences in communication and an understanding of how to adjust to them.
3) Understand how different people perceive the world in different ways and how this affects communication in the workplace.
4) Demonstrate the use of effective methods for active listening.
5) Demonstrate the use of professional and efficient telephone skills.
6) Identify their own preferred individual communication style and understand how to communicate effectively with people who have a different communication style.
7) Understand the difference between assertive and aggressive behavior and focus on developing an assertive interpersonal style.
8) Prepare and deliver effective instructions. 

Who is this course for?

Managers, supervisors, team leaders, all employees who need to interact with others in order to achieve their work objectives effectively.

Oil & Gas, Engineering In-house Short Courses

Below is a list of our oil & gas and engineering course categories. Each of which has a list of courses that we offer.

	Corrosion Technology short courses		Click Here
	Electrical Engineering short courses		Click Here
	Health & Safety short courses		Click Here
	Human Resources short courses		Click Here
	Instrumentation Engineering short courses		Click Here
	Interdisciplinary Engineering short courses		Click Here
	Maintenance Technology short courses		Click Here
	Mechanical Engineering short courses		Click Here
	Operations / Process Technology short courses		Click Here
	Personal Development short courses		Click Here
	Petroleum Engineering short courses		Click Here